Ordering repeat prescriptions
You can order repeat prescriptions online:
This account shows you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
We no longer accept repeat prescription requests over the phone. Please allow 48 hours for us to process prescription.
Nominating a pharmacy
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Medication reviews
If you have a repeat prescription, we will ask you to come in for a regular review, usually in the same month as your birthday. Please book a routine appointment for your review.
To book a routine appointment:
- Phone us
- Visit the surgery and speak with a receptionist
Opening times for Dial House Medical Centre
Opening times for Ellesmere Medical Centre
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
If you would like to speak to someone at the GP surgery about your prescription:
- Phone the reception team of your surgery
Prescription charges
Find out more about prescription charges on nhs.uk.
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
> Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.